Cookie & Privacy Policy

Introduction to our Cookie and Privacy Policy

This cookie and privacy policy sets out how we at VerifiedVisitors protect and respect the privacy of your personal information (PI) while using our websites, products and API Services.

In order to use our services we do need to collect data about you and your company or organization. This policy document informs you how we collect and use all this personally identifiable information and data. Information is collected both electronically, using Cookies (please see the Cookies policy section below) automatically, and from data that we ask you to supply to us, for example, when you open up an account or register for a demo on the VerifiedVisitors.com website (the “Site”).

By using the Site and services you consent to the collection, sharing and use of information as described in this policy.

Scope of this Policy. This Privacy Policy applies only to personal information collected by visiting the VerifiedVisitors.com website where this policy is posted (the “Site”) and when using our services through the portal or our API. Our Site does provide links to other websites. Although we do our best to ensure such links are useful and appropriate, these external websites are not under our control, and we are not responsible for your website security and privacy if you access these external links.

How We Collect and Use Personal Information. Personal information (PI) is data that can identify you as an individual - typically this will your name, job title and Company name, address, email and telephone - or other identifying information that is unique to you. Personal information (PI) is collected by VerifiedVisitors on our websites, for example when you register for demos, download white papers, or open up an account with us. To subscribe to the service, you will be asked for PI such as your name and email, as well as your billing details.

As well as this Personal Information, (PI) VerifiedVisitors also collects and uses anonymized and non-personalized information (for example telemetry data from your mouse and keyboard) to help keep our Site secure, to improve the Site, and to provide statistics to help us better serve our customers.

Cookie Policy and Similar Technologies. The VerifiedVisitors Cookie Policy is incorporated into this VerifiedVisitors Privacy Statement, and it outlines VerifiedVisitors' policy concerning the use of the cookies, web beacons, pixel tags, and similar technologies (“Cookies”).

VerifiedVisitors may use Cookies to automatically collect certain information when you visit our Site, respond to emails, within the VerifiedVisitors products, portal and API services, or from online advertisements.

A cookie, also known as an HTTP cookie, web cookie, or browser cookie, web beacon, or similar technology is usually a small piece of data sent from the website and stored in a user's web browser while a user is browsing the website. Cookies were designed to be a mechanism for websites to remember the state of the website or activity the user had taken in the past. This can include automatically collecting information such as your IP address, browser type, operating system, software version, your location, internet service provider, referrer ID and the domain from which you accessed the website, or collection of information about your use of the website, such as the detailed user journey over time, click-through, exit and entry pages, email opens, or forward links, and the response to advertising and marketing features. When the user browses the Site in the future, the data stored in the cookie can be retrieved by the website to notify the website of the user's previous activity. Information collected by Cookies may be tagged to your information, including your contact information, device information, or other information that you may have provided to VerifiedVisitors.

Other kinds of Cookies include authentication cookies, which are the most common method used by web servers to recognize whether the user is logged in and the account s/he is logged in under. Without such a mechanism, the website would not know whether it is authorized to send a page containing sensitive information or whether it should require a user to authenticate himself/herself by logging-in.

VerifiedVisitors uses Cookies that are hosted internally and that are provided by service providers to analyze users’ usage of its website. Some of these Cookies will be deleted from your device after you leave the Website (a Session Cookie), and others will persist on your device after you leave the Website (a Persistent Cookie).

These Cookies facilitate ongoing improvements to the Website and improve the customer experience with VerifiedVisitors and its products. We also use Cookies that are hosted internally to allow users to authenticate themselves on successive visits to the Website. This allows users to gain access to authorized content and services.

Tracking Options and California Do No Track Disclosures. You may adjust your browser settings to notify you when you are sent a Cookie or to limit tracking or to decline Cookies, but by doing so, you may not be able to use certain features on the website or take full advantage of VerifiedVisitors' offerings. Our system may not respond to Do Not Track requests or headers from some or all browsers. To learn more about the use of Cookies or other technologies to deliver more relevant advertising and your choices about not having this information used by certain service providers, please click (http://www.aboutads.info/choices/) (for users in the United States) or (http://youronlinechoices.eu/) (for users in the European Union).

How We Use Your Personal Information. We use your data for the following reasons:

  1. we make the Site easier for you to use as you don’t have to enter PI and billing data multiple times and we can operate and process payment and purchases;
  2. your data helps us provide and operate tailored products and services you’ve ordered, customized content, alert you to new products, updates and services you may benefit from, and ensure that our service is giving you the security protection that you need;
  3. From time to time we may contact you with marketing or news materials about our company and services which we believe you may find of interest. If you’d like to opt-out of these promotional materials, you can at any time, and each marketing piece has an opt-out link.
  4. The data can help us to improve your overall user experience from engaging with our products and services as well as helping troubleshoot any customer support issues more effectively; comply with applicable legal and accounting requirements, relevant industry standards and our policies.

VerifiedVisitors only shares PI to the extent needed to perform the uses listed as above.

Specifically, VerifiedVisitors will not sell or rent your personal information to third parties.

We treat your PI very seriously and take all necessary steps to always safeguard your personal information.

Sharing your Personal Information. VerifiedVisitors does not share any information you provide to VerifiedVisitors with other affiliates or groups.

However, VerifiedVisitors may disclose your personal information, without notice, to comply with legal requirements, including any regulation, in relation to legal proceedings or investigations by governmental or law enforcement agencies, including criminal investigations, or to meet tax or other reporting requirements, including to (a) comply with legal process served on VerifiedVisitors or the Site; (b) protect and defend the rights or property of VerifiedVisitors, and, (c) act in urgent circumstances to protect the personal safety of users of VerifiedVisitors, its Web sites, or the public.

Security. VerifiedVisitors will employ reasonable precautions to protect PI from loss, misuse and unauthorized access, disclosure, alteration or destruction. Such measures may include the use of password protection and restricting access to personal information to those with a legitimate purpose in receiving the information. Where required by applicable law, VerifiedVisitors also has in place data retention controls to ensure that personal data is not kept for longer than is necessary to carry out the purpose for which it was obtained. VerifiedVisitors takes reasonable steps to help ensure that the personal information is reliable for its intended use, accurate, complete and current. Reasonable steps shall also be taken to accommodate privacy preferences, such as restricting access to the personal information to those who have a legitimate business need to know the information, anonymizing certain information, or assigning codes or pseudonyms when the actual names are not required for the purpose at hand.

Employees who have access to such personal information shall be trained regarding this Policy, advised that they are responsible for fully complying with the privacy principles articulated in this Policy and instructed that violations of these principles shall result in appropriate discipline up to and including termination.

While we take reasonable precautions against possible security breaches of our site and records no website or Internet transmission is completely secure and we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur.

Access. Where allowed by law, you may request access to the personal information VerifiedVisitors holds about you. You should make the request in writing and VerifiedVisitors will respond to that request in line with local laws. If you have a legal right of access, that right also allows you to correct, amend or delete that information when it is inaccurate. If an individual becomes aware that the information VerifiedVisitors maintains on him or her is inaccurate, the individual may contact the individuals listed in the Contact Information section of this Policy.

There may be circumstances when VerifiedVisitors is unable to provide access to your personal information. VerifiedVisitors may also deny or restrict access for legally permissible reasons, such as situations where the information contains references to other individuals and it is not possible to separate out your personal information, or where it cannot be disclosed for legal, security, or commercial proprietary reasons.

VerifiedVisitors will endeavor to advise you of any reason for denying or restricting an access request.

Children's Privacy. VerifiedVisitors does not knowingly or intentionally collect information from anyone under the age of 16, and we request that anyone under the age of 16 not submit personal information. If you become aware that a child has provided us with personal information, please contact us at privacy@verifiedvisitors.com and we will delete the information from our records.

Contact Information. Inquiries or complaints regarding this Policy should be directed to privacy@verifiedvisitors.com or by mail at the following address: Privacy Officer, VerifiedVisitors, 388 Market StreetSuite 1300, San Francisco, CA 94111

Changes to this Statement. VerifiedVisitors reserves the right to modify or update this privacy statement at any time without notice. Last updated: July 15th, 2020.